Frequently Asked Questions
Common questions homeowners ask us:
How quickly can you respond to an emergency garage door issue?
We offer 24/7 emergency service throughout the Gig Harbor area. In most cases, we can have a technician at your location within 1-2 hours of your call. We understand that a malfunctioning garage door can be a security concern and safety hazard, which is why we prioritize emergency calls and have technicians on standby around the clock.
What types of garage doors do you install and repair?
We work with all types of garage doors including sectional doors, roll-up doors, swing-out carriage doors, and tilt-up doors. We handle materials ranging from steel, aluminum, and wood to fiberglass and composite materials. Whether you have a residential single-car garage or a commercial warehouse door, our technicians are trained to handle it all.
Do you offer warranties on your garage door services?
Yes, we stand behind our work with comprehensive warranties. Labor is typically covered for one year, while parts warranties vary by manufacturer—most ranging from 3-10 years. New garage door installations come with extended manufacturer warranties. We'll always explain the warranty coverage before beginning any work so you know exactly what's protected.