Question 1

How quickly can you respond to an emergency garage door issue?

Accepted Answer

We offer 24/7 emergency service throughout the Gig Harbor area. In most cases, we can have a technician at your location within 1-2 hours of your call. We understand that a malfunctioning garage door can be a security concern and safety hazard, which is why we prioritize emergency calls and have technicians on standby around the clock.

Question 2

What types of garage doors do you install and repair?

Accepted Answer

We work with all types of garage doors including sectional doors, roll-up doors, swing-out carriage doors, and tilt-up doors. We handle materials ranging from steel, aluminum, and wood to fiberglass and composite materials. Whether you have a residential single-car garage or a commercial warehouse door, our technicians are trained to handle it all.

Question 3

Do you offer warranties on your garage door services?

Accepted Answer

Yes, we stand behind our work with comprehensive warranties. Labor is typically covered for one year, while parts warranties vary by manufacturer—most ranging from 3-10 years. New garage door installations come with extended manufacturer warranties. We'll always explain the warranty coverage before beginning any work so you know exactly what's protected.

Question 4

How much does a garage door repair typically cost?

Accepted Answer

Garage door repair costs vary depending on the type of repair needed. Simple repairs like sensor alignment or lubrication may cost $75-$150, while spring replacement typically ranges from $150-$350. We always provide a detailed estimate before beginning any work, so you know exactly what to expect. We're committed to fair, transparent pricing.

Question 5

Should I repair or replace my garage door?

Accepted Answer

This depends on several factors including the age of your door, the extent of damage, and repair costs versus replacement costs. Generally, if repairs exceed 50% of a new door's cost, replacement is recommended. Our technicians can assess your situation and provide honest recommendations. We never push unnecessary replacements.

Question 6

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 4-6 hours. This includes removing the old door, installing the new door and hardware, setting up the opener, and testing everything for proper operation. We always complete installations in a single visit unless custom work is required.

Question 7

Do you offer financing options?

Accepted Answer

Yes, we understand that garage door replacements can be a significant investment. We offer flexible financing options with approved credit to help make your project more affordable. Ask our team about current financing promotions when you request your estimate.

Question 8

What brands of garage door openers do you service?

Accepted Answer

We service all major garage door opener brands including LiftMaster, Chamberlain, Genie, Craftsman, Overhead Door, Wayne Dalton, and more. Whether you need repairs, programming, or a new installation, our technicians are trained on the latest models and technologies.

Question 9

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year to ensure your garage door operates safely and efficiently. Regular maintenance can extend the life of your door, prevent costly repairs, and identify potential issues before they become emergencies. Our maintenance service includes lubrication, hardware inspection, balance testing, and safety checks.

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